It is important you prioritise the payment of your Council Tax as non-payment can lead to serious consequences. You must pay the instalments shown on your Council Tax bill even if you dispute the amount due.
If you think you will struggle to pay your bill, please telephone 01823 356433 to discuss setting up a repayment plan. We will usually only do this if you agree to make the first payment in the month we agree a plan and pay the remaining instalments by Direct Debit.
If you do not pay a Council Tax instalment on time, we will send you a reminder telling you to pay the instalment within seven days.
If you do not pay, you will lose your right to pay by instalments and we will demand you pay the full amount for the year.
If you do not pay this amount within seven days, we will issue you with a court summons. We will add costs of £69.50 to your bill.
Once we issue a summons we will only consider setting up a repayment plan over the remaining months of the financial year and no further. This will be on condition we obtain a Liability Order from the Magistrates Court. We will include the court costs in the repayment plan.
It is very unlikely you will need to attend the hearing in person. Please contact us on 01823 356433 if you wish to discuss the matter on getting a summons.
After the court hearing, we will send a '21 day letter' asking for more information about your circumstances. This is a legal requirement and you must return this form to us within 21 days.
If the court grants a liability order we will pass the case to our Enforcement Agent for collection. You can avoid this happening by agreeing a repayment plan with us - phone us on 01823 356433 to set one up.
It is not a legal defence to say you have money problems or you should be getting a reduction. You should always contact us to discuss your circumstances - there's a good chance we can resolve the matter.
If you are struggling to pay please print and complete the a financial assessment form and return this to us.
If we take you to court to obtain a liability order, we will assume you have received all the bills and reminders we have sent to you unless you can prove you did not receive them.
We will only send notices to your last known address. If you have moved without telling us it is not a defence to claim notices were sent to an old address. You must complete a change of address form when you move. You can do this online, over the telephone, or in person at The Deane House.