If you are about to be made homeless or are homeless, we have advice and information to help you.

Your housing status

Your tenancy could be at risk if:

You are at risk of homelessness if:

Rough sleeping

You are at risk of rough sleeping if you are homeless and have no family or friends who can offer support and no financial means to secure alternative accommodation.

Rough sleeping is sleeping outdoors or in buildings or other places not designed to live in. Some people could be at higher risk of rough sleeping if they are or have:

This information helps asses how vulnerable you are and possibly opens routes to additional housing and support options.

The right to emergency housing

We may have a legal duty to provide emergency housing if we believe that you are eligible for homelessness assistance and priority need. We decide this by assessing immigration status and health and well-being in relation to the Housing Act 1996. Further information about help from the council is available on the Shelter website.

The housing of some 16 to 17 year olds will be the responsibility of social services under the terms of the Children Act 1989. This legislation imposes a duty and a power on social services to provide accommodation for any child in need who is lost, abandoned or without a carer or person with parental responsibility and whose welfare maybe seriously prejudiced without accommodation or where to do so will safeguard the child's welfare. Further information about young people and homelessness is available from the Shelter website.

Referrals for housing

You can get assessments regarding your legal entitlements to accommodation:

Over 25

Housing Options
Taunton Deane Borough Council
Deane House
Belvedere Road

Out of hours please contact social services on telephone 0300 1232327

Advice is available for over 25 and young people who are pregnant with dependants, or do not fit the p2i criteria.

Under 25

HUB-p2i Pathway to independence

Initial housing assessments for all under 25 without dependants, and a p2i service for those who fit the criteria. These are 16 and 17 year olds, care leavers and those deemed vulnerable.

Young People Somerset
Belvedere Trading Estate

Monday to Thursday 10.00am to 5.00pm
Friday 10.00am to 4.30pm

Phone: 01823 326731

Disputing a decision

If you do not agree with a decision made about your rights to housing assistance, you can get independent advice from: