Private hire operator licence

A private hire operator is someone who takes bookings for private hire vehicles.

If want to run private hire vehicle business, you must obtain a private hire operator licence from us.

You can collect an application pack from the main reception desk at the Council offices or email us at licensing@tauntondeane.gov.uk if you would like to be sent an application pack by post.

Please note:  It can take between six and twelve weeks for us to issue your licence.

We will only grant you a licence if we believe you are a 'fit and proper' person, taking into account:

You will also need to complete a Disclosure and Barring Service (DBS) application form, unless you are already licensed with us as a taxi and private hire driver. For information on how to fill out this form and the identification we will need to check, please visit the Gov.uk website.

As well as the application and DBS form, you will need to pay an application fee.  The cost to apply for the grant of a private hire operator licence is £136 or to renew the licence it is £99.  This includes the fee for the DBS form. 

Information about how the Council constructs its fees can be found in the document Guidance on fee construction.

Once you are ready to submit your application you must contact us to arrange an appointment. During the appointment, you will have to provide us with a minimum of three documents that can prove your identity. This is a requirement of the DBS process and we will advise you of the types of document we can accept when you contact us to arrange the appointment. We will not accept your application if you have not brought enough identification, are unable to pay the fee or have not completed the forms.

Once we have received a full application, we will send off your DBS form. It can take between two to ten weeks to receive the results. You are able to track the progress of your Disclosure by visiting the DBS website using your DBS form reference number.

When the results from the DBS have been received and providing we are satisfied, we will issue your licence.  The licence will last for 5 years. We will write to you approximately two months prior to the licence expiring, to remind you to renew it.

For all related policies and conditions please read the Taxi handbook.

Laws and regulations

Licensing of Private Hire operators is controlled by the Local Government (Miscellaneous Provisions) Act 1976