Website Privacy and Security
Taunton Deane Borough Council is committed to protecting the privacy of the personal information you provide when visiting or using this website.
Our commitment
Any personal information we collect will be:
- Processed within the terms of the Data Protection Act 1998, the Freedom of Information Act 2000 and any other relevant legislation.
- Disclosed to others only in line with what we have told you at the point of collection, if required to so by law or to carry out local authority duties (in accordance with the Data Protection Act).
- Kept securely and only for the minimum time necessary.
- Kept up-to-date and accurate.
What information do we collect?
We will collect personal details appropriate to the service you want. Sometimes this may just mean registering your name, address and email details. Other online forms will need more details to ensure all the right elements of your service request can be dealt with.
What do we need it for?
There are various reasons why we need to collect personal data. For example, we may need to ask for your contact details for correspondence purposes. Similarly, we may need information in order to fulfil our statutory obligations and regulatory responsibilities. We aim only to collect the information necessary for what we do.
Your rights
The Council holds a great deal of information, this might be information that has been received from or about our customers, members of the public, business partners, our employees and elected Councillors. Whenever possible we will let you see the information we hold about you and we will correct it if it is wrong. We will supply the information within 40 days, or give you a reason why we can't. For information on how to do this please contact the Council's Data Protection Officer. See contact details below.
Information to improve our site
We collect web statistics automatically about your visit to our site based on your IP (Internet Protocol) address. This information is used to help us follow browsing preferences on our site so that we can regularly improve our website. We do not use this information to identify you as an individual.
Cookies
We sometimes use cookies on our website. Cookies are devices which identify your computer to our server and personalise the site for your future use. A cookie will not provide us with any personal information about you, so if you have not supplied us with any personal information, you can still browse our site anonymously. You can amend your browser settings to prevent cookies, but this might affect your use of this site.
Security
We have security measures in place to protect the loss, misuse and alteration of your information under our control. We take every precaution to protect your personal details both online and offline.
Whenever we ask you to submit sensitive information, such as your payment card details, we will use SSL encryption to protect your data online. While on a secure page, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked/ open when you are just 'surfing'.
Links
Our website contains links to other sites. Please remember that we are not responsible for the privacy practices of linked sites. You are encouraged to read the privacy policies of linked websites that collect personally identifiable information. We accept no responsibility or liability for these sites.
Notification of Changes
If we change our privacy policy, we will post these changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.
Copyright Notice
All material on this website, including text and graphics, is Copyright Taunton Deane Borough Council unless otherwise stated. If you wish to use anything shown on our website please ask for permission using the following email address: webmaster@tauntondeane.gov.uk
Contact Us
If you have any questions about this privacy statement or the practices of this site, you can contact the Council via any of the following methods:
Email: DataProtection@tauntondeane.gov.uk or enquiries@tauntondeane.gov.uk
Telephone: 01823 356356
In writing:
Taunton Deane Borough Council,
The Deane House,
Belvedere Road,
Taunton,
TA1 1HE
This Policy was last updated October 2007
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