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Problems paying?

Firstly, check that you are not paying too much. You might be entitled to a discount or Council Tax Benefit.

Information about Council Tax Benefit can be found on our benefits web page. For information about Council Tax discounts and exemptions, visit our reducing your council tax web page.

Council Tax, like rent and mortgage repayments is a priority debt. The Council is under a duty to collect Council Tax on time and is required to take recovery action in cases of late payment.

We will generally be unable to agree an alternative payment plan with you without firstly having obtained a Liability Order.

If debt prevents you from paying your Council Tax on time, a number of organisations may be able to help you sort out your other debts.

Some of the organisation who can help are shown below;

Citizens Advice Bureau
Citizens Advice Bureau give free, confidential and impartial advice on debt. Details of your nearest bureau can be found in your local telephone directory.
Website: www.citizensadvice.org.uk (external link)

Advice UK
(Were Federation of Information and Advice Centres)
A large network of advice organisations. Contact independent advice agencies through Advice UK.
Advice UK, 12th Floor, New London Bridge House,
25 London Bridge Street, London SE1 9ST
Tel: 020 7407 4070 (national)
Tel: 020 7407 6611 (London)
Website: www.adviceuk.org.uk (external link)

National Debtline
Free telephone helpline for people with debt problems in England, Scotland and Wales.
Tel: 0808 808 4000
Website: www.nationaldebtline.co.uk (external link)

Consumer Credit Counselling Service
Provides free confidential service to help achieve realistic solutions to debt problems, avoid bankruptcy and learn to handle money.
Tel: 0800 138 1111
Website: www.cccs.co.uk (external link)

We endorse the advice of The Office of Fair Trading, that if you are thinking of using a fee charging debt management company, then make sure you understand exactly what you are signing up to.

Check what fees you will be paying to a debt management company and how long it will take you to pay off your debts.

 
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