Housing repairs

Before reporting a repair please check which repairs you are responsible for carrying out yourself.

If you are a tenant of a Taunton Deane Borough Council property you can use the housing repairs form to report repairs to your council home. This onlineĀ form is available to tenants 24 hours a day.

Once your repair has been requested a member of our Repairs Team will contact you to arrange a convenient appointment, usually within 48 hours.

If you need to report an emergency repair outside of normal office hours please call 01823 351411.

If you think you can smell gas you need to call the Emergency National Gas Service on 0800 111 999

This service is only for real emergencies, for example a major water or roof leak, a major loss of power or an insecure property. You should report any other repair during normal office hours or using the online housing repairs form.

If you are a leaseholder of a Taunton Deane Borough Council flat, you may use this service to report repairs which relate to the shared parts of your flat block such as the roof, outside walls, communal stairs and communal lights.