Lettings are responsible for conducting the letting activity for the Council's social housing units, garages and its temporary accommodation units, they also manage the temporary accommodation units when they are occupied. Additionally there are two officers in the team whose role is to investigate cases of anti-social behaviour (ASB) on our estates.
Lettings activity involves the letting of our social housing units and garages to new tenants. The team advertise newly available council properties on a county wide choice based lettings site. We then identify the successful applicant from a shortlist of all the people who have expressed an interest in a particular property. We contact them to check their application is correct and if all is correct we conduct an accompanied viewing of the property, once this is complete we make a formal offer to the applicant and if they want the property we then arrange for a sign up to be completed. The letting of garages is very similar except we do not conduct viewings of our garages.
Our temporary accommodation units are used to provide accommodation for individuals and families who have become homeless. The accommodation is provided as a short term home until a more permanent move can be completed. We work very closely with the council's homeless team who provide all of our referrals for this accommodation.
The two officers that investigate anti social behaviour work closely with the estates team, tenants, the police and other partners to investigate and resolve cases of ASB. They work closely with the victims and the perpetrators of ASB to find long lasting and permanent solutions to cases. This is achieved by providing support and assistance but in the most severe cases we can take action against someone's tenancy if they have made a serious breach of their agreement.
Phone: 01823 356334
Phone: 01823 356332