Non-Domestic Rates Service

How we use your personal information

Personal information, for the purpose of this Notice means data relating to living individuals which is held and processed by the Council in line with data protection rules. Different rules apply to information held in respect of companies and other organisations and these are explained at the end of this Notice.

At Taunton Deane Borough Council we take your privacy seriously and will only keep and use your personal information for reasons that the law requires or allows. We are a data controller for the personal information we hold about you in relation to Non-Domestic Rates (sometimes referred to as business rates) administration and enforcement. In order to comply with data protection legislation we want to be sure you understand how we use this information.

The purposes for which your data will be used are:

We must do this in accordance with legislation and so the processing is necessary for compliance with legal obligations.

There are very many different regulations covering the administration Non-Domestic Rates. The main rules are contained in the following statutes and subsequent amendments to them:

This list is not intended to be exhaustive.

We are required by law to hold and use some of your information for:

We may share your information with:

Otherwise, we will only share your data if it is in the public interest to do so and if the law requires or allows us to. Examples of where we may share your data are:

We only keep this data for the time specified in our retention schedule or as required by law.

Your personal data is processed (including storage) within the European Economic Area only.

As far as possible, we will apply the same principles to a company or organisation’s data as we would to an individual. However, legislation (particularly the Freedom of Information Act 2000) requires the Council to disclose information which we hold. In particular we are regularly required to disclose the following information in respect of all businesses on our rating records:

This information is available on our Business Rates open data web page.

Personal data about ratepayers who are individuals is redacted.

Data protection law provides you with certain rights, however not all of these rights will be available to you in all situations, particularly where we process your information as part of one of our statutory duties. Where we are under a legal duty to use data for a particular purpose you will not have the right to prevent it being used in that way.

A full list of the rights you may have, under data protection law, is given in the main privacy notice at on this web page.

If you wish to complain about how your personal information has been handled by Taunton Deane Council then please contact the Data Protection Officer at email in the first instance. If you are not satisfied you can submit a formal complaint to the Council via email

Finally you can complain to the Information Commissioner’s Office at:

The Information Commissioner’s Office
Wycliffe House
Water Lane

Phone: 0303 123 1113 or you can visit their website at

As explained at the start of this notice, the Council must comply with different rules with regards to information held in respect of companies and other organisations, to which Data Protection rules do not apply.